What is your story?

Frequent Questions

What method of payment do you accept & when do I make payment?

We accept check, money order, credit card and Paypal. Once you make your package choice and we receive the final images and/or text, a 50% payment of the estimate is required. The remaining balance will be due prior to sending the book for printing and is considered your final approval for the design layout of the book. Digital organization packages require a 50% deposit with digital image receipt and balance due upon completion.

How long does it take?

Each of our albums is handcrafted/custom designed. Once we receive your images via CD, DVD, flash drive, or other mutually agreed upon format (email, word document), the creation of your album can take anywhere from 4-7 weeks to create dependant upon number of photos, editing,etc. Clients have two weeks to review proofs. After which we assume those layouts /pages to be final & no changes(at least major changes) can be done. 100 page plus albums will require mutually agreed upon deadlines. Shipping time, where required, is not included in this estimate but will be trackable via email.

For digital organization and scanning, turnaround time is determined by the quantity of images.

How do we get your photos?

Whether you are near or far,computer savy or not, we will facilitate the photo transfer process. You will be able to send us photos via a CD, flash drive or use the convenience of Dropbox, a cloud storage database. We are only a phone call away and will confirm both the receipt of your photos and request.

What types of photos do you accept?

High quality albums are made with the best pictures possible therefore we prefer high resolution (300ppi ideally), digital prints. Photoshop editing is available at $15 per photo. Scanning of non digital photos is available dependent on the quality and quantity of pictures needed.

Who owns the copyright of the album?

Design of albums and slideshows are copyright Pixelwinx, LLC.

What is DropBox?

Dropbox is a free service that lets you bring, access & share all your photos, docs, and videos anywhere. Any files or photos you upload to our Dropbox will automatically be saved so we can access your pictures, organize them & create beautiful albums. Your Dropbox folder is password protected and can only be accessed by you and Pixelwinx. We will also use Dropbox to share 'work in progress' and get your approval on pending projects. For more information visit Dropbox.com.

What is your cancelation policy?

If you change your mind after uploading photos, we will charge a partial fee dependant upon time worked. If your album has already been submitted for printing, cancellation and refund is no longer possible.

So how does this all work?

Contact us at 614.648.1027 or via email at pixelwinx.info@gmail.com.

For digital organization -

Pixel concierge service is our speciality.

Step 1. Find your pictures wherever they are hiding: phone, computer, CD, flash drive or memory card.

Step 2. Upload your photos, up to 2,000 pictures, to either Dropbox*, CD, flash Drive or memory card. Don't worry, we've done this before and will walk you through this process.

Step 3. Once we’ve received your precious cargo, confirmation will be sent via a Pixelwinx note.

Step 4. We take it from here. Pixelwinx will organize your pixels by calendar month and year and burn them to a CD, flash drive or memory card.

For print scanning/organization -

Boxes of photos?  We have them too.

Step 1. You choose up to 200 “old time” photos & place them in your desired order.

Step 2. We take your photos, scan them into the computer and digitally organize them

Step 3. Pixelwinx will deliver the images back to you on a CD, flash drive or memory card. Voila! 

For photo album/packages -

Your pictures, your story, your life. 

Step 1. Let’s meet! Either in person or via computer magic to create your story.

Step 2. We help you choose the best album to suit your needs.

Step 3. You find your pictures wherever they are hiding: phone, computer, CD, or flash drive to be included in album.

Step 4. Upload your photos to either Dropbox*, CD or flash Drive.

Step 5. Once we’ve received your precious cargo, confirmation will be sent via a Pixelwinx note, including sample layouts of your album.

Step 6. Pending your approval, Pixelwinx creates your album and will send you a pdf proof for final approval.

Step 7. Once we receive your final ok on the design, the book is sent for printing.

*DropBox is a cloud storage database. It’s a simple way for you to upload your files and for us to instantly see them.
Your files are kept private, and with bank-grade security, they are safe.

The Details

Selection

Pixelwinx has various sizes, styles, & covers available.

All styles are of premium quality regardless of your budget. If we wouldn’t give it to our mothers, we wouldn’t offer it. One thing we do insist on is hardcover (except for Mona Lisa). We want your book to last for generations and the only way to do this is with high quality printing and bound using high quality paper stock.

The Luxe Package is exactly what it implies – luxurious. have an added extra finishing touch, coming with presentation boxes the photo album either slides or sits into.

Process/Design/Timeline:

~ Each of our albums is handcrafted/custom designed. Once we receive your images via CD, DVD, flash drive, or other mutually agreed upon format (email, word document), the creation of your album can take anywhere from 4-7 weeks to create dependant upon number of photos, editing,etc. Clients have two weeks to review proofs. After which we assume those layouts /pages to be final & no changes(at least major changes) can be done. 100 page plus albums will require mutually agreed upon deadlines. Shipping time, where required, is not included in this estimate but will be trackable via email.

Additional Charges:

~ Two sets of revisions are included with your custom, finished design. Additional changes are made at a cost of $30 per page spread once book is in final stage.

~ High quality albums are made with the best pictures possible therefore we prefer high resolution (300ppi ideally), digital prints. Photoshop editing is available at $15 per photo.

~ Scanning of non digital photos for albums is available at an hourly rate of $25.

Shipping

Our business is about recording memories in photobooks not about making money on shipping. We will charge you exactly what it costs us to ship your book to you, insured, plus a small handling fee of $2.00. We then can offer types of shipping: ground, 2 day, overnight, etc. depending on how fast you need your book.

Payment

Once you make your album choice and we receive the final images and text a 50% payment of the estimate is required. The remaining balance will be due prior to sending the book for printing and is considered your final approval for the design layout of the book. Pixelwinx accepts checks, moneyorders or electronic payments via Paypal.

Copyright

You must own or have permission to use all photographs, text and content included in your photo book. This permission must be accessible before submitting images to be included in your book. All albums are copyright Pixelwinx, LLC.

**Pixelwinx prices are subject to change at anytime.